SIGNING IN
Get help with your sign-in email
If you need help with the email address used to sign in to MobilePayments, contact MobilePayments Support. We’ll tell you what information is needed and what options are available for your account.
KEY FACT
Contact MobilePayments Support
Email support@mobilepayments.co.uk or call +44 1472 928 310. Staffed Support hours are 8am–6pm, Monday to Friday.
How to get help
01
Contact MobilePayments Support
Tell Support which email address you currently use to sign in and whether you can still access it.
02
Follow the options Support provides
We’ll explain what information is needed and what options are available for your account.
03
Use your confirmed sign-in email
Use the sign-in email confirmed for your account after Support has helped you.
If you cannot access your current email
Mention this when you contact Support so the team can explain the options available for your account.
Never send your password or one-time sign-in code by email or through the contact form.
CONTACT SUPPORT
Speak to our Support team
Email support@mobilepayments.co.uk, call +44 1472 928 310, or use our Contact page. Staffed Support hours are 8am–6pm, Monday to Friday.