DESIGNED TO PROTECT YOUR ACCOUNT
Private by default.
The sign-in screen gives the same response whether or not an email is registered. Account recovery always requires approved identity checks; a sign-in lock cannot be casually bypassed.
HOW IT WORKS
A secure sign-in in three steps.
01
Enter your email
Use the email address connected to your MobilePayments merchant account.
02
Use the newest code
Enter the 8-digit single-use code from the latest MobilePayments email.
03
Add a passkey
After signing in, register a passkey in Settings → Security for faster access next time.
EMAIL CODE
8 digits. One use. 10 minutes.
Only the newest code works. You can request another after 60 seconds; requests are securely rate-limited.
HELP CENTRE / SIGNING IN
Sign in simply and securely.
MobilePayments uses an email code or a registered passkey, keeping access simple while protecting your merchant account.
SIGN-IN HELP
Choose the issue you need help with.
Sign in with a passkey
Use Face ID, Touch ID, Windows Hello or a security key after registration.
I am locked out after too many attempts
Understand the 30-minute email-code lock and the safe ways to continue.
My email code has expired
Request a new 8-digit code and make sure you use the latest email.
I need to change my sign-in email
Keep the same merchant identity and complete approved identity checks.
My sign-in code has not arrived
Check delivery, wait for resend and protect your account privacy.