SIGNING IN
My email code has expired
Email codes are single-use and stay valid for 10 minutes. Request a fresh code, then use the newest email.
KEY FACT
10 minutes. One use.
Requesting a new code stops earlier codes from working, even if they arrive later.
Request a fresh code
01
Return to sign-in
Open the MobilePayments dashboard sign-in screen.
02
Enter your email
Use the email address connected to your merchant account.
03
Request a code
Select Email me a code.
04
Use the newest email
Enter the latest 8-digit code within 10 minutes.
If the email still does not arrive
Check spam and junk folders, and confirm the email address was entered correctly.
Wait until Send new code becomes available, then request one more code and use only the newest email.